CITATION MULTIBEAM 700
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APP
1
The Google Assistant setup
Google Home
Download the Google Home app and set up your Citation MultiBeam 700.
All product features will be set up.
CH_HK_Citation_Multibeam 700_QSG_Global_SOP_V11.indd 2 12/11/2019 5:56:04 PM
AirPlay setup
Settings Wi-Fi
Wi-Fi
XXX
SET UP NEW AIRPLAY SPEAKER…
Citation MultiBeam 700
(iOS)
Plug in the power
For AirPlay only users, skip the Google Home app; on your iOS device, go to Settings > Wi-Fi and select “Citation MultiBeam
700” under SET UP NEW AIRPLAY SPEAKER … Follow the onscreen instructions to complete setup.
Google Voice Assistant and Chromecast will require additional set up with the Google Home app.
CH_HK_Citation_Multibeam 700_QSG_Global_SOP_V11.indd 3 12/11/2019 5:56:04 PM
PRODUCT TOUR
2
HDMI cable x1
Citation MultiBeam 700 x1
Optical cable x1
x2
Regional power cord x1
(varies depending on country)
x2
x2x4
Wall mounting kit
Remote control x1
CH_HK_Citation_Multibeam 700_QSG_Global_SOP_V11.indd 4 12/11/2019 5:56:04 PM
Top & Front
Back
Touch screen
Volume
RESET
AUX IN OPTICAL IN HDMI OUT (TV ARC) POWER
>5s
Lights when active
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HDMIReset
PowerOpticalAudio IN
CONTROL / INFORMATION ON TOUCH SCREEN
3
Touch screen
Wi-Fi status Push to talk to Google Assistant
Bluetooth status
CH_HK_Citation_Multibeam 700_QSG_Global_SOP_V11.indd 6 12/11/2019 5:56:04 PM
Mic mute/unmute
HDMI ARC source
Set up other Citation speakers
CONNECT TO YOUR T V
4
Option 1 (Best):
HDMI
RESET
AUX IN OPTICAL IN HDMI OUT (TV ARC) POWER
TV
HDMI (ARC)
HDMI OUT (TV ARC)
Option 2:
RESET
OPTICAL
TV
CH_HK_Citation_Multibeam 700_QSG_Global_SOP_V11.indd 7 12/11/2019 5:56:04 PM
AUX IN OPTICAL IN HDMI OUT (TV ARC) POWER
OPTICAL OUT
OPTICAL IN
WALL MOUNT THE CITATION MULTIBEAM 700
5
Use tape to stick the wall-mounted paper guide on the wall, push a pen tip through the center of each mounting hole to
mark the wall-mounted bracket location and remove the paper.
TV
Screw the wall mount brackets on the pen mark; screw the threaded mounting post into the back of the Citation MultiBeam 700,
then hook the Citation MultiBeam 700 on the wall.
≤ 8 mm/
0.31″
CH_HK_Citation_Multibeam 700_QSG_Global_SOP_V11.indd 8 12/11/2019 5:56:04 PM
4 mm / 0.16″
≥ 35 mm / 1.4″
1 2 3
GET STARTED
6
GoogleHome
Google Home
Plug in the power
(Android/iOS)
>5m
Add Citation MultiBeam 700 to your home Wi-Fi network:
Download and run the Google Home app on a phone or tablet.
Follow the instructions on the touch screen and Google Home app to finish the setup.
* Enable Bluetooth (iPhone / iPad).
CH_HK_Citation_Multibeam 700_QSG_Global_SOP_V11.indd 9 12/11/2019 5:56:04 PM
SET UP MULTIBEAM™ SURROUND SOUND
7
Automatic MultiBeam Calibration (AMC) will optimize the soundbar sound settings for a better surround sound experience.
CH_HK_Citation_Multibeam 700_QSG_Global_SOP_V11.indd 10 12/11/2019 5:56:04 PM
CHROMECAST
8
Step 1: Open Chromecast supported app.
Step 2: Play Music.
Step 3: Tap the cast icon and select “Citation MultiBeam 700”.
e.g.
Spotify
Pandora
TuneIn
Deezer
Google Play Music
* Device can support multi-room control provided by Chromecast built-in, more details you can refer to Google Home app.
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9
AirPlay
Step 1: On an iOS device, enter the Control Center.
Music
Step 2: Tap to select “Citation MultiBeam 700” as speaker.
Step 3: Start audio streaming from an app.
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iPhone
Citation MultiBeam 700
GOOGLE ASSISTANT
10
Microphone muted:
Mute the microphone to stop Google
Push to talk to
Google Assistant
Assistant from listening.
OWNER’S MANUAL
11
Download the full owner’s manual from harmankardon.com
Téléchargez le mode d’emploi complet sur harmankardon.com
Descárgate el Manual de usuario completo en: harmankardon.com
Laden Sie die vollständige Bedienungsanleitung von
harmankardon.com
Scarica il manuale dell’utente integrale da harmankardon.com
Download de complete gebruikershandleiding van
harmankardon.com
CH_HK_Citation_Multibeam 700_QSG_Global_SOP_V11.indd 13 12/11/2019 5:56:05 PM
Last ned hele brukerhåndboken fra harmankardon.com
Ladda ner hela bruksanvisningen från harmankardon.com
Hent hele brugsanvisningen fra harmankardon.com
『Owner’s Manual』(取扱説明書)(全文)をharmankardon.com か
ら ダ ウ ン ロ ードしてくだ さい
harmankardon.com 에서 사용자 매뉴얼 전체를 다운로드하십시오
Unduh Buku Petunjuk Pemilik yang lengkap dari
harmankardon.com/wireless
SPECIFICATIONS
12
• Model Name: CITATION MULTIBEAM 700
• Power supply: 100 — 240 V ~ 50 / 60Hz
• Output power: 210 W RMS
• Bluetooth version: 4.2
• Bluetooth transmitter frequency range: 2402 – 2480 MHz
• Bluetooth transmitter power: <10 dBm (EIRP)
• Bluetooth transmitter modulation: GFSK,π/4 DQPSK, 8DPSK
• Wireless network: 802.11a/b/g/n/ac (2.4GHz/5GHz)
• 2.4G Wi-Fi transmitter frequency range: 2412 – 2472 MHz (2.4GHz
ISM Band, USA 11 Channels, Europe and others 13 Channels)
• 2.4G Wi-Fi transmitter power: <20 dBm (EIRP)
• 2.4G Wi-Fi modulation: DBPSK, DQPSK, CCK, QPSK,BPSK,16QAM,
64QAM
• 5G WISA transmitter power: < 14 dBm (EIRP)
• 5G WISA modulation: OFDM, BPSK, QPSK, 16QAM
• 5G WISA transmitter frequency range: 5.15 — 5.35 GHz,
5.470 — 5.725GHz, 5.725 — 5.825 GHz
• 5G Wi-Fi transmitter power: < 23 dBm (EIRP)
• 5G Wi-Fi modulation: QPSK, BPSK, 16QAM, 64QAM, 256QAM
• 5G Wi-Fi transmitter frequency range: 5.15 — 5.35GHz,
5.470 — 5.725GHz, 5.725 — 5.825GHz
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Note: CITATION MULTIBEAM 700 is in compliance with European
Commission Regulation (EC) No 1275/2008 and (EU) No 801/2013.
Power consumption
• Off Mode: N/A
• Standby: N/A
• Network Standby*: 2.0 Watts
Time to networked standby: 18 minutes
* Networked standby: in the condition of any wireless connection
of the device is activated, if no provide any audio or video signal
to the device, it will automatically into networked standby mode
in 18 minutes. Any audio or video recover will bring device from
standby to operation mode.
User manual
View the manual for the Harman Kardon Citation MultiBeam 700 here, for free. This manual comes under the category sound bars and has been rated by 16 people with an average of a 8.4. This manual is available in the following languages: English. Do you have a question about the Harman Kardon Citation MultiBeam 700 or do you need help?
Ask your question here
Harman Kardon Citation MultiBeam 700 specifications
Below you will find the product specifications and the manual specifications of the Harman Kardon Citation MultiBeam 700.
The Harman Kardon Citation MultiBeam 700 soundbar is a wireless audio accessory with Wi-Fi and Bluetooth connectivity. Equipped with Google Assistant, it delivers virtual assistant functionalities for hands-free control. Its plug and play feature allows for easy set up and immediate use. LED indicators also provide a visual cue for its features.
The soundbar features a 25 mm tweeter and 50 mm woofer, delivering sound with clarity. It has an RMS rated power of 210 W and a signal-to-noise ratio (SNR) of 80 dB. The dimensions of the soundbar are 790 mm (width) by 130 mm (depth).
Overall, the Harman Kardon Citation MultiBeam 700 soundbar is built to provide reliable and immersive sound quality with the convenience of wireless connectivity. It is a sleek and modern audio accessory that enhances the multimedia experience for any entertainment setup.
AC input voltage
100 — 240 V
General
Brand | Harman Kardon |
Model | Citation MultiBeam 700 | HKCITAMB700GRYE |
Product | soundbar |
Language | English |
Filetype | User manual (PDF), Quickstart Guide (PDF), Datasheet (PDF) |
Features
Product colour | Grey |
Virtual assistant | Google Assistant |
Plug and Play | Yes |
LED indicators | Yes |
Wall mountable | Yes |
TV stand usage | — |
Ports & interfaces
Wi-Fi | Yes |
Connectivity technology | Wireless |
Bluetooth | Yes |
HDMI ports quantity | — |
Soundbar speaker
Tweeter diameter | 25 mm |
Woofer diameter | 50 mm |
Signal-to-Noise Ratio (SNR) | 80 dB |
Soundbar speaker RMS power | 210 W |
Audio
RMS rated power | 210 W |
Audio output channels | — channels |
Power
AC input voltage | 100 — 240 V |
AC input frequency | 50 — 60 Hz |
Weight & dimensions
Width | 790 mm |
Depth | 130 mm |
Height | 65 mm |
Soundbar weight | 3700 g |
Subwoofer
Packaging content
Cables included | AC, HDMI |
Remote control included | Yes |
Wall mounting kit | Yes |
show more
Frequently Asked Questions
Can’t find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Harman Kardon Citation MultiBeam 700 below.
What is the height of the Harman Kardon Citation MultiBeam 700?
The Harman Kardon Citation MultiBeam 700 has a height of 65 mm.
What is the width of the Harman Kardon Citation MultiBeam 700?
The Harman Kardon Citation MultiBeam 700 has a width of 790 mm.
What is bluetooth?
Bluetooth is a way of exchanging data wirelessly between electronic devices via radio waves. The distance between the two devices that exchange data can in most cases be no more than ten metres.
What is the depth of the Harman Kardon Citation MultiBeam 700?
The Harman Kardon Citation MultiBeam 700 has a depth of 130 mm.
What is HDMI?
HDMI stands for High-Definition Multimedia Interface. An HDMI cable is used to transport audio and video signals between devices.
When is my volume too loud?
A volume above 80 decibels can be harmful to hearing. When the volume exceeds 120 decibels, direct damage can even occur. The chance of hearing damage depends on the listening frequency and duration.
How can I best clean my soundbar?
A slightly damp cleaning cloth or soft, dust-free cloth works best to remove fingerprints. Dust in hard-to-reach places is best removed with compressed air.
Wat is Dolby Atmos?
Dolby Atmos is a technology that ensures that the sound is reflected from the ceiling to where you are listening. This makes it possible to create a 5.1 effect with only 1 speaker.
Is the manual of the Harman Kardon Citation MultiBeam 700 available in English?
Yes, the manual of the Harman Kardon Citation MultiBeam 700 is available in English .
Is your question not listed? Ask your question here
Manual
View the manual for the Harman Kardon Citation MultiBeam 700 here, for free. This manual comes under the category sound bars and has been rated by 16 people with an average of a 8.4.
This manual is available in the following languages: English. Do you have a question about the Harman Kardon Citation MultiBeam 700 or do you need help?
Ask your question here
Harman Kardon Citation MultiBeam 700 specifications
Below you will find the product specifications and the manual specifications of the Harman Kardon Citation MultiBeam 700.
The Harman Kardon Citation MultiBeam 700 is a soundbar that offers a wireless connectivity solution for your audio needs. With built-in Wi-Fi and Bluetooth technology, it allows for easy pairing and streaming from your preferred devices. The soundbar also features LED indicators to provide visual cues for various functions.
Measuring 790 millimeters in width and 130 millimeters in depth, the Citation MultiBeam 700 is designed to fit seamlessly into your home entertainment setup. The soundbar boasts a tweeter diameter of 25 millimeters and a woofer diameter of 50 millimeters to deliver clear and balanced audio output.
Featuring an RMS rated power of 210 watts, the soundbar ensures a satisfying level of volume and dynamic range. With a Signal-to-Noise Ratio (SNR) of 80 decibels, it aims to maintain a high level of audio clarity and minimize distortion.
Equipped with Google Assistant as a virtual assistant, the Citation MultiBeam 700 provides convenient voice control functionality for a hands-free experience. This feature enables easy access to music playback, information, and smart home functions.
The soundbar also supports plug-and-play functionality, allowing for quick and hassle-free setup. It is constructed with premium materials to ensure durability and longevity.
In summary, the Harman Kardon Citation MultiBeam 700 is a wireless soundbar with Wi-Fi and Bluetooth connectivity. It offers Google Assistant integration for voice control and features LED indicators for easy operation. With its suitable dimensions, advanced audio components, and reliable build quality, it aims to enhance your home audio experience.
AC input voltage
100 — 240 V
General
Brand | Harman Kardon |
Model | Citation MultiBeam 700 | HKCITAMB700GRYE |
Product | soundbar |
Language | English |
Filetype | User manual (PDF), Quickstart Guide (PDF), Datasheet (PDF) |
Features
Product color | Gray |
Virtual assistant | Google Assistant |
Plug and Play | Yes |
LED indicators | Yes |
Wall mountable | Yes |
TV stand usage | — |
Ports & interfaces
Wi-Fi | Yes |
Connectivity technology | Wireless |
Bluetooth | Yes |
HDMI ports quantity | — |
Soundbar speaker
Tweeter diameter | 25 mm |
Woofer diameter | 50 mm |
Signal-to-Noise Ratio (SNR) | 80 dB |
Soundbar speaker RMS power | 210 W |
Audio
RMS rated power | 210 W |
Audio output channels | — channels |
Power
AC input voltage | 100 — 240 V |
AC input frequency | 50 — 60 Hz |
Weight & dimensions
Width | 790 mm |
Depth | 130 mm |
Height | 65 mm |
Soundbar weight | 3700 g |
Subwoofer
Packaging content
Cables included | AC, HDMI |
Handheld remote control | Yes |
Wall mounting kit | Yes |
show more
Frequently Asked Questions
Can’t find the answer to your question in the manual? You may find the answer to your question in the FAQs about the Harman Kardon Citation MultiBeam 700 below.
How do I connect my Harman Kardon Citation MultiBeam 700 to my TV?
To connect your soundbar to your TV, make sure you use the HDMI ARC (Audio Return Channel) port on both devices. Simply connect the provided HDMI cable from the soundbar’s HDMI ARC port to the TV’s HDMI ARC port, ensuring both devices are powered on. No additional setup is required.
How can I customize the sound settings on my soundbar?
To customize the sound settings on your Harman Kardon Citation MultiBeam 700, press the «Settings» button on your remote control. From there, navigate through the menu options using the arrow keys to adjust bass, treble, and other audio settings according to your preference.
Can I connect my mobile device to this soundbar via Bluetooth?
Yes, you can connect your mobile device to the soundbar via Bluetooth. Simply enable Bluetooth on your device, then press the «Bluetooth» button on the remote control or the soundbar itself. Choose the soundbar from the list of available devices on your mobile device, and they will establish a wireless connection.
How can I set up wireless multiroom audio with my soundbar?
To set up wireless multiroom audio with your Harman Kardon Citation MultiBeam 700, you’ll need to download and install the Harman Kardon Controller app on your mobile device. Open the app and follow the on-screen instructions to connect and sync multiple Citation speakers within the same network for a seamless multiroom audio experience.
Is it possible to control my TV with the soundbar remote?
Yes, the Harman Kardon Citation MultiBeam 700 soundbar remote can be used to control basic functions of compatible TVs. Ensure that the HDMI-CEC (Consumer Electronics Control) feature is enabled on your TV. Once enabled, you should be able to adjust the volume, power, and other basic functions of your TV using the soundbar remote.
Does the Harman Kardon Citation MultiBeam 700 have Wi-Fi?
Yes, the Harman Kardon Citation MultiBeam 700 has Wi-Fi. This means that it can connect to your home network and stream audio wirelessly.
Is the Harman Kardon Citation MultiBeam 700 a wireless soundbar?
Yes, the Harman Kardon Citation MultiBeam 700 is a wireless soundbar. This means that you can connect to it without the need for any cables.
Does the Harman Kardon Citation MultiBeam 700 have a built-in virtual assistant?
Yes, the Harman Kardon Citation MultiBeam 700 has a built-in virtual assistant, Google Assistant. This means that you can control the soundbar using voice commands.
Can you easily set up the Harman Kardon Citation MultiBeam 700?
Yes, the Harman Kardon Citation MultiBeam 700 is plug and play, meaning that it is easy to set up and use without the need for any additional configuration.
Does the Harman Kardon Citation MultiBeam 700 come with a remote control?
Yes, the Harman Kardon Citation MultiBeam 700 comes with a remote control. This means that you can easily control the soundbar without needing to physically interact with it.
What is the height of the Harman Kardon Citation MultiBeam 700?
The Harman Kardon Citation MultiBeam 700 has a height of 65 mm.
What is the width of the Harman Kardon Citation MultiBeam 700?
The Harman Kardon Citation MultiBeam 700 has a width of 790 mm.
What is bluetooth?
Bluetooth is a way of exchanging data wirelessly between electronic devices via radio waves. The distance between the two devices that exchange data can in most cases be no more than ten metres.
What is the depth of the Harman Kardon Citation MultiBeam 700?
The Harman Kardon Citation MultiBeam 700 has a depth of 130 mm.
What is HDMI?
HDMI stands for High-Definition Multimedia Interface. An HDMI cable is used to transport audio and video signals between devices.
When is my volume too loud?
A volume above 80 decibels can be harmful to hearing. When the volume exceeds 120 decibels, direct damage can even occur. The chance of hearing damage depends on the listening frequency and duration.
How can I best clean my soundbar?
A slightly damp cleaning cloth or soft, dust-free cloth works best to remove fingerprints. Dust in hard-to-reach places is best removed with compressed air.
Wat is Dolby Atmos?
Dolby Atmos is a technology that ensures that the sound is reflected from the ceiling to where you are listening. This makes it possible to create a 5.1 effect with only 1 speaker.
Is the manual of the Harman Kardon Citation MultiBeam 700 available in English?
Yes, the manual of the Harman Kardon Citation MultiBeam 700 is available in English .
Is your question not listed? Ask your question here
HARMAN 700 Citation Multibeam
User Guide
1) APP
The Google Assistant setup
App Store
Google
Play
All product features will be set up.
AirPlay setup
For AirPlay only users, skip the Google Home app; on your iOS device, go to
Settings > Wi-Fi and select “Citation MultiBeam 700” under SET UP NEW
AIRPLAY SPEAKER … Follow the onscreen instructions to complete setup
Google Assistant and Chromecast built-in™ will require additional set up with
the Google Home app.
2) PRODUCT TOUR
Top & Front
Back
3) CONTROL / INFORMATION ON TOUCH SCREEN
4) CONNECT TO YOUR TV
5) WALL MOUNT THE CITATION MULTIBEAM 700
Use tape to stick the wall-mounted paper guide on the wall, push a pen tip
through the center of each mounting hole to mark the wall-mounted bracket
location and remove the paper.
Screw the wall mount brackets on the pen mark; screw the threaded mounting
post into the back of the Citation MultiBeam 700, then hook the Citation
MultiBeam 700 on the wall.
6) GET STARTED
Add Citation MultiBeam 700 to your home Wi-Fi network:
Download and run the Google Home app on a phone or tablet.
Follow the instructions on the touch screen and Google Home app to finish the
setup.
- Enable Bluetooth (iPhone / iPad).
7) SET UP MULTIBEAM™ SURROUND SOUND
Automatic MultiBeam Calibration (AMC) will optimize the soundbar sound
settings for a better surround sound experience.
CHROMECAST BUILT-IN™
Step 1: Open Chromecast supported app.
Step 2: Play Music.
Step 3: Tap the cast icon and select “Citation MultiBeam 700”.
e.g.
Spotify
Pandora
TuneIn
Deezer
Google Play Music
- Device can support multi-room control provided by Chromecast built-in, more details you can refer to Google Home app.
9) AirPlay
Step 1 : On an iOS device, enter the Control Center.
Step 2 : Tap to select “Citation MultiBeam 700” as speaker.
Step 3 : Start audio streaming from an app
10) GOOGLE ASSISTANT
11) OWNER’S MANUAL
Download the full owner’s manual
fromharmankardon.com
12) SPECIFICATIONS
- Model Name: CITATION MULTIBEAM 700
- Power supply: 100 – 240 V ~ 50 / 60Hz
- Output power: 210 W RMS
- Bluetooth version: 5.1
- Bluetooth transmitter frequency range: 2402 – 2480 MHz
- Bluetooth transmitter power: <10 dBm (EIRP)
- Bluetooth transmitter modulation: GFSK, π/4 DQPSK, 8DPSK
- Wireless network: 802.11a/b/g/n/ac (2.4GHz/5GHz)
- 2.4G Wi-Fi transmitter frequency range: 2412 – 2472 MHz (2.4GHz ISM Band, USA 11 Channels, Europe and others 13 Channels)
- 2.4G Wi-Fi transmitter power: <20 dBm (EIRP)
- 2.4G Wi-Fi modulation: DBPSK, DQPSK, CCK, QPSK, BPSK,16QAM, 64QAM
- 5G WISA transmitter power: < 18 dBm (EIRP)
- 5G WISA modulation: OFDM, BPSK, QPSK, 16QAM
- 5G WISA transmitter frequency range: 5.15 – 5.35 GHz, 5.470 – 5.725GHz, 5.725 – 5.825 GHz
- 5G Wi-Fi transmitter power: < 23 dBm (EIRP)
- 5G Wi-Fi modulation: QPSK, BPSK, 16QAM, 64QAM, 256QAM
- 5G Wi-Fi transmitter frequency range: 5.15 – 5.35GHz, 5.470 – 5.725GHz, 5.725 – 5.825GHz
Note : CITATION MULTIBEAM 700 is in compliance with European Commission
Regulation (EC) No 1275/2008 and (EU) No 801/2013.
Power consumption
- Off Mode: N/A
- Standby: N/A
- Network Standby*: 2.0 Watts
Time to networked standby: 18 minutes - Networked standby: in the condition of any wireless connection of the device is activated, if no provide any audio or video signal to the device, it will automatically into networked standby mode in 18 minutes. Any audio or video recover will bring device from standby to operation mode.
This device complies with Part 15 of the FCC rules and Industry Canada
license-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation. CAN ICES-3 (B) / NMB-3 (B).
IC Caution:
User should also be advised that:
(i) the device for operation in the band 5150 – 5250 MHz is only for indoor
use to reduce the potential for harmful interference to cochannel mobile
satellite systems;
(ii) the maximum antenna gain permitted for devices in the bands 5250 – 5350
MHz and 5470 – 5725 MHz shall comply with the e.i.r.p.
limit: and
(iii) the maximum antenna gain permitted for devices in the band 5725- 5825
MHz shall comply with the e.i.r.p. limits specified for point-to point and non
point-to-point operation as appropriate.
(iv) Users should also be advised that high-power radars are allocated as
primary users (i.e. priority users) of the bands 5250 – 5350 MHz and 5650 –
5850 MHz and that these radars could cause interference and/or damage to LE-
LAN devices.
Warning : Changes or modifications to this unit not expressly approved by
the party responsible for compliance could void the user’s authority to
operate the equipment.
NOTE : This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
High power radars are allocated as primary users of the 5.25 to 5.35 GHz and
5.65 to 5.85 GHz bands. These radar stations can cause
interference with and/or damage this device. No configuration controls are
provided for this wireless equipment allowing any change
in the frequency of operations outside the FCC grant of authorization for US
operation according to Part 15.407 of the FCC rules.
FCC/IC Radiation Exposure Statement: This equipment complies with FCC/IC
RSS-102 radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm
between the radiator and your body.
Use Restriction: This device is restricted to indoor use when operating
in the 5150 to 5350 MHz frequency range in following countries:
This product contains open source software. For your convenience, the source
code and relevant build instruction for software licensed under the GPL is
available at
http//www.harmankardon.com/opensource.
You may also obtain this information by contacting us at
OpenSourceSupport@Harman.com
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by HARMAN International
Industries, Incorporated is under license. Other trademarks and trade names
are those of their respective owners.
The Wi-Fi CERTIFIED™ Logo is a certification mark of the Wi-Fi Alliance®.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and
the double-D symbol are trademarks of Dolby Laboratories.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo
are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Chromecast built- in, Google Play and the Google Play logo are trademarks of
Google LLC.
Chromecast built-in may require subscription(s). The Google Assistant requires
an internet connection and is not available in certain countries and
languages. Availability and performance of certain features and services are
device, service and network-dependent and may not be available in all areas.
Controlling certain devices in your home requires compatible smart devices.
Subscriptions for services and applications may be required and additional
terms, conditions and/or charges may apply
Apple®, AirPlay®, iPad®, iPad Air®, iPad Pro®, and iPhone® are trademarks of
Apple Inc., registered in the U.S. and other countries.
Use of the Works with Apple badge means that an accessory has been designed to
work specifically with the technology identified in the badge and has been
certified by the developer to meet Apple performance standards.
To control this AirPlay 2–enabled speaker, iOS 11.4 or later is required.
CH_HK_Citation_Multibeam 700_QSG_Global_CR_V16
References
- German market leader for CRM in SMEs — CAS Software
- Harman Kardon
- Anatel — Agência Nacional de Telecomunicações
- Microsoft Cortana SDK for Harman Open Source Components
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>
Download This Manual (PDF format)
Download this manual >>
OWNERS MANUAL
CITATION MULTIBEAM 700
2
/ IMPORTANT SAFETY INSTRUCTIONS
Verify Line Voltage Before Use The CITATION MULTIBEAM 700 (soundbar) has been designed for use with 100-240 volt, 50/60 Hz AC current. Connection to a line voltage other than that for which your product is intended can create a safety and fire hazard and may damage the unit. If you have any questions about the voltage requirements for your specific model or about the line voltage in your area, contact your selling dealer before plugging the unit in to a wall outlet.
Do Not Use Extension Cords To avoid safety hazards, use only the power cord supplied with your unit. We do not recommend that extension cords be used with this product. As with all electrical devices, do not run power cords under rugs or carpets, or place heavy objects on them. Damaged power cords should be replaced immediately by an authorized service center with a cord that meets factory specifications.
Handle the AC Power Cord Gently When disconnecting the power cord from an AC outlet, always pull the plug; never pull the cord.
If you do not intend to use your speaker for any considerable length of time, disconnect the plug
from the AC outlet.
Do Not Open the Cabinet There are no user-serviceable components inside this product. Opening the cabinet may present a shock hazard, and any modification to the product will void your warranty. If water accidentally falls inside the unit, disconnect it from the AC power source immediately, and consult an authorized service center.
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/ TABLE OF CONTENTS
/ IMPORTANT SAFETY INSTRUCTIONS ……………………………………… 2
/ INTRODUCTION ……………………………………………………………………………. 4
/ WHATS IN THE BOX ……………………………………………………………………. 5
/ PRODUCT OVERVIEW …………………………………………………………………. 6
/ INSTALLATION ………………………………………………………………………………. 11
/ CONNECTING TO TV ………………………………………………………………….. 14
/ CONNECTING TO OTHER DEVICES ……………………………………….. 17
/ POWER ON ……………………………………………………………………………………18
/ CONNECTING TO INTERNET …………………………………………………….19
/ SETTING UP MULTIBEAM SURROUND SOUND …………………. 20
/ SETTING UP OTHER CITATION SPEAKERS (OPTIONAL) …….21
/ USING YOUR CITATION MULTIBEAM 700 ……………………………..24
/ SOUND SETTINGS ……………………………………………………………………….31
/ SETTINGS………………………………………………………………………………………33
/ SPECIFICATIONS ………………………………………………………………………….35
/ TROUBLESHOOTING ………………………………………………………………….36
/ TRADEMARKS ………………………………………………………………………………38
4
/ INTRODUCTION
This manual includes information of the CITATION MULTIBEAM 700 (soundbar). We encourage you to take a few minutes to read this manual, which describes the products and includes step-by-step instructions to help you set up and get started. Read and understand all the safety instructions before using your product.
This product may have an important software update available. Please follow the instructions to connect the product to Wi-Fi to ensure that your product has the most recent software updates.
Design and specifications are subject to change without notice.
If you have any questions about these products, their installation or their operation, please contact your Harman Kardon retailer or customer service, or visit us at www.harmankardon.com
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/ WHATS IN THE BOX
Carefully unpack the box and check if the following parts are included. If any part is damaged, do not use it, contact your Harman Kardon retailer or customer service.
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5 62 3
x2 x2
x2 x4
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1. Main unit 2. Power cord* 3. HDMI cable 4. Optical cable 5. Remote control (with 2 AAA batteries) 6. Wall-mounting kit
*Power cord quantity and plug type vary by regions.
Inserting batteries before using the remote control (AAA batteries x 2)
Slide the battery cover in the direction of the arrow until it is completely removed. Insert 2 AAA batteries (1.5V) oriented so that their polarity is correct. Slide the battery cover back into position.
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/ PRODUCT OVERVIEW
Front Panel & Top Panel
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2
3
1. Touch screen Swipe up / down to switch between the main screens.
Tap an icon to select.
Tap to return to the previous screen, tap to go to the next screen.
Wi-Fi signal indicator.
Press to mute or unmute the microphone.
Push to talk to Google Assistant.
/ / / Press to select a source (Bluetooth / AUX/ Optical / HDMI ARC).
Press to customize the audio settings.
Press to customize the general settings.
Press to set up multi-channel surround sound system with your CITATION SUB (S), CITATION SURROUND or CITATION TOWER. (Optional)
Press to check the system information of this product.
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2. — / + (Volume) Press to decrease or increase the volume.
Press both simultaneously to mute the soundbar audio.
3. LED indicators (Google)
White (Breathing slowly) Listening
White (Breathing fast) Responding
Amber (Constant) Microphone muted
White (Breathing for three times)
Power on / system startup
Back Panel
1235 4
5
RESET
AUX IN OPTICAL IN HDMI OUT (TV ARC) POWER
RESET
AUX IN OPTICAL IN HDMI OUT (TV ARC) POWER
1. Connect to the power supply.
2. Connect to the HDMI (ARC) input on your TV.
3. Connect to an optical audio output on your TV or a
digital device.
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4. Connect to an audio device (3.5mm jack).
5. Press and hold for 5 seconds to restore the factory
settings.
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Remote Control
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1. (Power) Power on or switch to standby.
2. Source selector Select an input source for the
soundbar: / / / .
Press and hold to pair with a new device.
3. 1/2/3 Select pre-recorded voice
commands for source selection.
4. Mute or unmute the soundbar
audio.
5. + / — Increase or decrease the volume
level.
6. Select preset sound modes to
suit your music or video: Music / Movie / News / Standard.
7. Play or pause Chromecast,
AirPlay or Bluetooth playback.
8. / Skip to the previous or next
track for Chromecast, AirPlay or Bluetooth playback.
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9. Decrease or increase the MultiBeam surround sound
effect (for a standalone soundbar); or turn surround upmixing on or off (after you connect the optional satellite speakers CITATION SURROUND or CITATION TOWER)
10. — / + Decrease or increase the bass level of the soundbar
(after you connect the optional subwoofer CITATION SUB (S)).
11. — / + Decrease or increase surround sound effect (after
you connect the optional satellite speakers CITATION SURROUND or/ and CITATION TOWER).
12. Turn the night mode (Dynamic Range Control) on or off
for Dolby Digital tracks.
13. Turn the microphone on the soundbar on or off.
14. Push to talk to Google Assistant.
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/ INSTALLATION
Placement NOTES:
To avoid wireless interference, keep a minimum distance of 5 meters (16.4 feet) between other wireless devices and the soundbar.
Make sure that there is an AC (mains) outlet nearby.
Place the soundbar on its rubber feet on a stable and level surface below your TV.
TV
CAUTION: Do not place the soundbar on its front, back or top when in use.
Do not place any objects on top of the soundbar.
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Wall-mount NOTES:
Before mounting on a wall, make sure the wall can support the weight of this product.
For the wall mounting, avoid a location with high temperature or humidity. Install on a vertical wall only.
Connect cables from the product to external devices before mounting on the wall.
Before moving or installing the product, make sure to power off and unplug first. Otherwise, it may cause an electric shock.
Do not connect the power cord of the soundbar or your TV to a wall outlet until all connections between components are complete.
Leave a clearance of at least 5 cm (1.9 in) between the top of the soundbar and the bottom of the TV.
1) Use tape to stick the wall-mounted paper guide on the wall, push a pen tip through the center to mark the wall-mounted bracket location and remove the paper.
> 5CM (1.9)
TV
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2) Screw the wall-mount brackets on the pen mark; screw the threaded mounting post into the back of the soundbar, then hook the soundbar on the wall.
8 mm/ 0.31″ 4mm/0.16″
35 mm/1.4″
1 2 3
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/ CONNECTING TO TV
NOTES: If you want to enjoy sound only from the soundbar, make sure
to set your TV audio settings to support external speakers and disable the built-in TV speakers.
Before you make or change any connections, make sure that all devices are disconnected from the power outlet.
HDMI (Preferred) 1) Connect the supplied HDMI cable from the
connector on the back of the soundbar to the connector on your TV.
2) Press on the touch screen or press the button on the remote control to select the
mode.
HDMI (ARC)
TV HDMI OUT (TV ARC)
RESET
AUX IN OPTICAL IN HDMI OUT (TV ARC) POWER
NOTES: An HDMI connection supports digital audio and video with a
single connector. It is the best option to connect to your soundbar.
If your TV features an HDMI ARC connector, you can enjoy the TV audio through your soundbar by using a single HDMI cable.
This HDMI connection is required if you intend to connect other video devices to the soundbar inputs to display on your TV.
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Optical NOTE:
Make sure you have removed the protective cap from both ends of the optical cable.
1) Connect the connector on the soundbar to the connector of your TV with the optical cable.
2) Press on the touch screen or press the button on the remote control to select the
mode.
TV OPTICAL OUT OPTICAL IN
RESET
AUX IN OPTICAL IN HDMI OUT (TV ARC) POWER
TV Remote Control Setup To use your TV remote control for both your TV and the soundbar, check that your TV supports HDMI-CEC. If your TV does not support HDMI-CEC, follow the steps under TV remote control learning.
HDMI-CEC If your TV supports HDMI-CEC, enable the functions as instructed in your TV user manual. You can control the volume +/-, mute/unmute, source selector and power on/standby functions on your soundbar through the TV remote control.
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TV remote control learning 1) On the soundbar, swipe the touch screen up/down/left/right
to select > on the main screen.
2) Press the button to start the Universal IR learning on your TV remote control.
3) Point your TV remote control at the soundbar. Follow the screen instructions to operate the buttons on your TV remote control.
NOTES: The source selector on your TV remote control can only select the
source device that is connected to the soundbar through cables, like OPTICAL / AUX / HDMI TV.
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/ CONNECTING TO OTHER DEVICES
Optical or Analog 1) Connect the or connector on the
soundbar to the or jack of the source device by using the optical cable or a 3.5mm audio cable (sold separately).
2) Press or on the touch screen or press the or button on the remote control to select the or mode.
AUX-IN
AUX-OUT
OPTICAL OUT
OPTICAL IN
RESET
AUX IN OPTICAL IN HDMI OUT (TV ARC) POWER
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/ POWER ON
NOTES: Use the provided power cord only.
Before connecting the power cord, make sure all other connections have been completed.
When you disconnect the power cord, always pull the plug, never the cable.
Do not connect this product or other components to an AC outlet until all connections between components are complete.
1) Plug one end of the AC power cord into the connector on the back of the soundbar.
2) Plug the other end of the power cord into a live AC (mains) outlet. The soundbar will automatically power on and the touch screen will turn on. Alternatively, press on the remote control to power on or switch to standby.
POWER
RESET
AUX IN OPTICAL IN HDMI OUT (TV ARC) POWER
3) Select your language as instructed on the touch screen for the first-time setting.
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/ CONNECTING TO INTERNET
With the Google Home app, connect your CITATION MULTIBEAM 700 to the Internet through Wi-Fi.
1) Download the Google Home app on your smartphone or tablet.
2) Power on your CITATION MULTIBEAM 700.
3) Run the Google Home app and set up your CITATION MULTIBEAM 700 as instructed in the app. Always follow the instructions in the app to complete the Internet setup.
4) Sign in with your Google account. If you do not have, create a new one.
>5m
(Android/iOS)
Google Home
Google Home
* To avoid any interference, keep a minimum distance of 5 meters (16.4 feet) between the soundbar and your Wi-Fi router.
CAUTION: If you encounter any setup issues, make sure to enable Bluetooth
and location services on your smartphone or tablet.
In the Google Home app, you can rename this product. The device name will remain during Bluetooth device discovery and Chromecast and AirPlay streaming.
Once this product is connected to the Internet, it will receive a periodic over-the-air software update to improve performance. This update may take a few minutes to complete.
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/ SETTING UP MULTIBEAM SURROUND SOUND
Automatic MultiBeam Calibration (AMC) will optimize the soundbar sound settings for a better surround sound experience.
On the soundbar, swipe the touch screen up/down/left/ right to select > on the main screen.
NOTE: The MultiBeam surround sound effect works best with hard walls
between 1.5 to 4.5 meters (5 to 15 feet) to the left and right of the MULTIBEAM 700.
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/ SETTING UP OTHER CITATION SPEAKERS (Optional)
You can wirelessly pair your CITATION MULTIBEAM 700 with: CITATION SUB (S) (subwoofer, sold separately): to
enhance the bass performance;
CITATION SURROUND or CITATION TOWER (satellite speakers, sold separately): to set up a 5.0 channel surround sound system (with virtual surround speakers);
CITATION SUB (S) and CITATION SURROUND/CITATION TOWER: to set up a 5.1 channel surround sound system (with virtual surround speakers);
CITATION SUB (S), CITATON TOWER and CITATION SURROUND: to set up a 5.1 channel surround sound system.
NOTES: For a successful setup, keep a maximum distance of 5 meters (16.4
feet) between the CITATION MULTIBEAM 700 and your CITATION SUB or CITATION SURROUND.
If the soundbar is powered off, the satellite speakers or subwoofer will enter standby mode.
If you use a device that uses the same frequency (2.4GHz or 5GHz) as the soundbar near your soundbar, interference may cause some sound interruption.
The maximum transmission distance of the wireless signal between the soundbar and satellite speakers or subwoofer may vary depending on your operating environment.
1) Power on your CITATION MULTIBEAM 700, CITATION SUB, or / and CITATION SURROUND.
To set up CITATION TOWER as part of a surround system, select Video to enter Surround Mode the first time you power on the CITATION TOWER speakers. If necessary, restore CITATION TOWER to factory settings.
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2) Press Speaker Setup > Pairing > Surround Setup or Subwoofer Setup on the touch screen to enter pairing mode.
You will hear a pairing chime once successfully connected and Surround setup successful or Subwoofer connected will be displayed on the touch screen.
If no speakers are found, make sure to power on every speaker and retry the setup.
3) To remove the setup, press Surround Setup or Subwoofer pairing again, or reset the soundbar.
CITATION TOWER
CITATION SUBCITATION SURROUND CITATION SURROUND
CITATION TOWER
LED Indicator (CITATION SUB / CITATION SURROUND)
White (Flashing) Pairing
White (Flashing) Out of range / Lost wireless connection
White (Constant for 10 seconds and then light off)
Wirelessly connected with CITATION MULTIBEAM 700
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Test Tone Press Speaker Setup > Levels > Test tone to play the test tone. Each speaker location icon will blink in sequence.
Speaker Volume and Bass Press Speaker Setup > Levels > Speaker volume trim or Bass level trim, then swipe up / down to select speakers or adjust the volume and bass level.
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/ USING YOUR CITATION MULTIBEAM 700
Use Voice Commands Talk to Google Assistant Your CITATION MULTIBEAM 700 comes with the Google Assistant built-in. You can play music, get answers, manage everyday tasks, and easily control smart devices around your home by using your voice.
Press on the remote control or on the touch screen to activate the Google Assistant and then say your request.
When the CITATION MULTIBEAM 700 is streaming music through Chromecast, AirPlay or Bluetooth, you can say the wake word Ok Google or Hey Google first and then your request.
CITATION MULTIBEAM 700 will respond instantly.
NOTE: With the Google Home app on your Android or iOS device, set up
your Google Assistant on the soundbar.
For the latest voice commands, please visit assistant.google.com.
Select sources through the pre-recorded voice commands With the pre-recorded voice commands, you can switch between sources on the soundbar, including OPTICAL, AUX, HDMI TV and online audio services supported by Google Assistant.
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1) On the soundbar, swipe the touch screen up/down/left/right to select the main screen of Voice Presets.
2) Tap + to start recording voice commands. Speak out a source on the soundbar or an online
audio service supported by Google Assistant.
To save the recording, tap . To discard the recording, tap .
3) After the voice command is recorded, select an icon for the voice preset.
You can save up to 8 voice presets.
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Chromecast With Chromecast built-in, you can stream music, tunes, podcasts, and playlists from 300+ music apps to your soundbar by simply tapping the Cast button .
1) Check that your smartphone or tablet has been connected to the same network as the soundbar.
2) Run the Chromecast enabled app on your smartphone or tablet.
3) Play music. Press the icon and select Citation MultiBeam 700.
4) To exit from the music playback, switch to other sources.
NOTES: The name of this product is assigned during the Wi-Fi setup.
The soundbar can support audio streaming but not video streaming.
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AirPlay With AirPlay, you can stream music on your iOS device to the soundbar.
Music
Citation MultiBeam 700
iPhone
1) Check that your iOS device has been connected to the same network as the soundbar.
2) To enter the Control Center on an iOS device, swipe down from the upper right corner (iOS 12 or later) or swipe up from the bottom edge (iOS 11 or earlier). Tap to select the connected soundbar and then, start audio streaming from an app.
3) To exit from the music playback, switch to other sources.
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Multi-room Playback With the multi-room playback, you can stream music on your Android or iOS device to multiple CITATION speakers.
Chromecast 1) Through the Google Home app, connect multiple CITATION
speakers to the same network, assign them to multiple rooms, and create groups as needed.
2) Run the Chromecast enabled app on your smartphone or tablet.
3) Play music. Press the icon and select the grouped speakers.
NOTES: Refer to Google Home app for more details.
The amount of Chromecast speakers you can stream music to depends on the bandwidth of your local wireless network. Theoretically, an unlimited amount of devices can be connected to stream the same song.
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AirPlay
Citation 300
Citation Multibeam 700
Music
1) On an iOS device, enter the Control Center.
2) Tap to select multiple connected speakers as needed.
3) Start music streaming from an app.
Bluetooth You can use your CITATION MULTIBEAM 700 as a speaker for your Bluetooth enabled smartphone or tablet.
1) Press on the remote control or press Bluetooth on the touch screen to enter Bluetooth pairing mode.
During the 10 seconds of reconnection period, or until a successful connection, the white circle below icon will blink.
2) On your smartphone or tablet, select Citation MultiBeam 700 to connect. You will hear a pairing chime once connected.
When the music is playing, the track, title and artist of the song will scroll on the touch screen.
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NOTES: If you have already connected the soundbar to Wi-Fi and changed
the device name, then select the new device name.
To exit the Bluetooth mode, choose other sources.
To disconnect and pair another device, press and hold until the white circle below blinks.
The soundbar automatically turns off after 20 minutes of inactivity.
Bluetooth performance can be affected by the distance between this product and your Bluetooth device and the environment of operation.
Keep a maximum distance of 10 meters (33 feet) between this product and your Bluetooth device to avoid disconnection.
Playback Controls : Start, pause or resume play.
/ : Skip to previous / next track.
NOTES: During Chromecast, AirPlay or Bluetooth streaming, music
playback pauses on the current connected device when you start music playback on a second connected device.
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/ SOUND SETTINGS
This section helps you choose the ideal sound for your video or music.
Volume You have four ways to adjust the volume level while playing music.
Press or press and hold — / + button on the top panel or VOL + / — on the remote control.
Softly drag the volume bar.
Adjust the volume via the Google Home app on your smartphone or tablet.
Ask Google Assistant to adjust the volume by your voice.
To mute the soundbar sound, press MUTE on the remote control. To restore the sound, press MUTE again or adjust the volume.
Sound Mode Press SOUND MODE on the remote control or press
Audio on the touch screen, then select predefined sound modes to suit your music or video.
Virtual Surround: Increases the MultiBeam surround sound effect, or turns on or off surround upmixing (after you connect CITATION SURROUND or CITATION TOWER)
Night Mode: Decreases the volume of loud sounds. (Available only for Dolby Digital soundtracks)
Music Mode: Creates stereo sound.
Movie Mode: Creates a surround listening experience.
News Mode: Makes human voice more clear and reduces bass.
Standard: Resumes the original sound.
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Synchronize Video and Audio If the audio and video are not synchronized, swipe up/down the touch screen to select Speaker Setup > Lipsync delay and delay the audio to match the video.
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/ SETTINGS
Display Brightness Press Options > Brightness, then softly drag the value bar to adjust the brightness of the touch screen.
Software Upgrade The software of your CITATION MULTIBEAM 700 will be automatically upgraded to the latest version when it is connected to the Internet via a Wi-Fi network or Ethernet connection.
Restore Factory Settings To restore the default settings programmed at the factory:
Press Options > Factory Reset on the touch screen; or
Press and hold the RESET button on the back of your CITATION MULTIBEAM 700 for 5 seconds.
>5s
RESET
AUX IN OPTICAL IN HDMI OUT (TV ARC) POWER
When the factory settings restore is complete, the CITATION MULTIBEAM 700 will automatically power off and restart. Any stored information or settings will be erased.
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System Information Press System info on the touch screen to view the system information:
Country: Country and language.
Network: Network SSID, signal strength and Wi-Fi address.
About: Model and name.
Software version: Software version and date of last update.
Cleaning and Maintenance To keep the exterior surface of your CITATION MULTIBEAM 700 clean, unplug the AC power cord from the speaker first, wipe the exterior surfaces gently with a clean, soft cloth.
CAUTION: Do not use alcohol, benzene, or thinner to clean the fabric surface.
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/ SPECIFICATIONS
Power supply: 100 — 240 V ~ 50 / 60 Hz
Output power: 210 W RMS
Bluetooth version: 4.2
Bluetooth transmitter frequency range: 2402 — 2480MHz
Bluetooth transmitter power: <10 dBm (EIRP)
Bluetooth transmitter modulation: GFSK, /4 DQPSK, 8DPSK
Wireless network: 802.11b/g/n/ac (2.4GHz/5GHz)
2.4G Wi-Fi transmitter frequency range: 2412 — 2472 MHz (2.4GHz ISM Band, USA 11 Channels, Europe and others 13 Channels)
2.4G Wi-Fi transmitter power: <20 dBm (EIRP)
2.4G Wi-Fi modulation: DBPSK, DQPSK, CCK, QPSK, BPSK, 16QAM, 64QAM
5G WISA transmitter power: <14 dBm (EIRP)
5G WISA modulation: OFDM, BPSK, QPSK, 16QAM
5G WISA transmitter frequency range: 5.15 — 5.35 GHz, 5.470 — 5.725GHz, 5.725 — 5.825GHz
5G Wi-Fi transmitter power: <23 dBm (EIRP)
5G Wi-Fi modulation: QPSK, BPSK, 16QAM, 64QAM, 256QAM
5G Wi-Fi transmitter frequency range: 5.15 — 5.35GHz, 5.470 — 5.725GHz, 5.725 — 5.825GHz
Operating temperature: 0 — 45oC
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/ TROUBLESHOOTING
Never try to repair the product yourself. If you have any problems using this product, check the following points before you request service.
Sound No sound from the soundbar.
Make sure that the soundbar is not muted.
Make sure to select the correct audio input source.
No sound from CITATION SUB (S), CITATION TOWER or CITATION SURROUND.
Check if the subwoofer or the satellite speakers LED is in solid white color. Blinking LED means a disconnection. Manually pair them with the soundbar.
Play the test tone (See Test Tone in the SETTING UP OTHER CITATION SPEAKERS (OPTIONAL) chapter).
Distorted sound or echo. If you play audio from the TV through the soundbar,
make sure the TV is muted or the built-in TV speaker is disabled.
Audio and video are not synchronized. Press AUDIO SYNC +/- to synchronize.
Bluetooth A device cannot connect with the soundbar.
Check if you enable the Bluetooth function of the device.
The soundbar is already connected to another Bluetooth device. Press on the remote control to disconnect and pair with a new device.
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Poor audio quality from a connected Bluetooth device. The Bluetooth reception is poor. Move the device closer
to the soundbar, or remove any obstacle between the device and the soundbar.
Wi-Fi Failed to connect to Wi-Fi.
Make sure that Wi-Fi is turned on.
Make sure that you have selected the right network and entered the correct password.
Make sure that your router or modem is turned on and within the range.
Make sure that your CITATION speaker is connected to the same wireless LAN as your smartphone or tablet.
The Google Home app cannot find the device. Make sure that your CITATION speaker is powered on.
Make sure that your network is working properly.
Make sure that your router or modem is powered on and within the range.
No response to the voice command. Depending on the location of your CITATION speaker,
the ambient conditions may prevent the CITATION speaker from detecting the voice command Ok Google. Avoid placing the CITATION speaker in a noisy place or a place that is exposed to strong winds or echoes (sound reflections).
Make sure that the built-in microphone is not muted.
If you use the HDMI / Optical / Aux input or 5.1 multi- channel surround sound system, press on the remote control or on the touch screen to activate the Google Voice Assistant.
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/ TRADEMARKS
The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by HARMAN International Industries, Incorporated is under license. Other trademarks and trade names are those of their respective owners.
The Wi-Fi CERTIFIED Logo is a certification mark of the Wi-Fi Alliance.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic and the double-D symbol are trademarks of Dolby Laboratories.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Google, Google Play, Chromecast, and other related marks are trademarks of Google LLC. Chromecast built-in may require subscription(s). The Google Assistant requires an internet connection and is not available in certain countries and languages. Availability and react of certain features and services are device, service, and network-dependent and may not be available in all areas. Controlling certain devices in your home requires compatible smart devices. Subscriptions for services and applications may be required and additional terms, conditions and/or charges may apply.
Apple, AirPlay, iPad, iPad Air, iPad Pro, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards. To control this AirPlay 2enabled speaker, iOS 11.4 or later is required.